Long Term Support

Do you have an application deployed in your own or your customer's organization relying on Open Source components and need a 'plan B' when a problem occurs that you cannot fix? Eclipse Support for production gives you a safety-net of expert platform support for those Eclipse problems that you can't fix on your own.

Talk with an Eclipse expert who will troubleshoot your problem via web-conference and screen-sharing, research the bug database and develop a solution. EclipseSource LTS includes access to bugfixes for older Eclipse releases and allows you to commission patches and enhancements you require.

EclipseSource's support for your production desktop and web applications gives you the support you need in demanding production environments and helps you minimize expenses due to application downtime and lost productivity.

Get Solutions - Our experts are active members of the Eclipse projects we support. Find a bug or a problem in Eclipse that is holding you back? We can provide you with emergency bug fixes that you can use immediately. We'll then add the fixes to the Eclipse code base to ensure that you won't need to worry about it in the next release.

Get Insight - If the issue lies in your project code, our experts will work with you to pinpoint the problem and propose approaches on how to best integrate your code with the underlying Eclipse technology that you are using.